Support Terms and Conditions for Wellness Tracker Application

Contact Details
For inquiries or issues regarding this support document, please reach out to us at xixian.zhao@hkdelightful.com.

Company Profile
Hong Kong Delightful Limited

Technical Support Summary
Hong Kong Delightful Limited provides technical assistance for Wellness Tracker. Our services are tailored to help customers with installation, configuration, and operational issues. We offer support via email and provide access to online support tools.

Requesting Support
To request technical support, send an email to xixian.zhao@hkdelightful.com. We aim to respond to all inquiries within 48 hours. For optimal support, please include a detailed account of the issue, your device model, and OS version.

Limitations of Support
Our support is offered on an "as is" basis, with certain restrictions as per our Service Terms. While we endeavor to provide the best possible assistance, we cannot guarantee a resolution to every issue. We do not provide in-depth troubleshooting for system or network problems not related to the app, nor do we offer customizations beyond the app's standard features.

Software Updates and Maintenance
Hong Kong Delightful Limited may periodically release updates or perform maintenance on Wellness Tracker. Users will be notified of updates necessary for security, bug fixes, and feature enhancements. It is your responsibility to keep the app updated to ensure optimal security and performance.

Acceptance of the Terms
By using the Wellness Tracker app ("App") provided by Hong Kong Delightful Limited ("Company", "we", "us" or "our"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree with these Terms, you are not permitted to use the App.

Amendments to the Terms
We reserve the right to modify these Terms at any time. If significant changes are made, we will provide at least 30 days' notice before they become effective. Changes to the following provisions will be considered significant: the determination of what constitutes a significant change is at our discretion.

Access and Use Guidelines
The app is intended for personal, non-commercial use only. It must not be used for any purpose that is illegal or prohibited by these terms.

User Conduct
You must not use the App in a way that could harm, overload, disable, or impair its accessibility or performance. The App must not be used for anything dangerous, fraudulent, illegal, or associated with any illicit activity.

Intellectual Property
Hong Kong Delightful Limited and its licensors retain full ownership of the Wellness Tracker Application and all related content, features, and functions.

Termination Clause
We have the right to immediately suspend or terminate your access to the App without prior notice or liability if you breach these Terms.

Additional Support
For further assistance, please email us at xixian.zhao@hkdelightful.com.